Privacy Policy

Privacy Policy

Last updated: November 12, 2025

1. Data Controller

Pearl Beanies
Switzerland
Contact: [Your email address]

2. What Data We Collect

We collect the following personal information when you visit our store or make a purchase:

  • Name, billing address, shipping address, email address, and phone number
  • Payment information (processed securely through Shopify Payments)
  • IP address, browser type, and device information
  • Shopping behavior and preferences

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders
  • Communicate with you about your orders and customer service inquiries
  • Send marketing communications (with your consent)
  • Improve our store and customer experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract performance: To fulfill orders and provide services you've requested
  • Consent: For marketing communications and non-essential cookies
  • Legitimate interests: To improve our services and prevent fraud
  • Legal obligation: To comply with tax and accounting requirements

5. Data Storage and Security

Your data is stored securely on Shopify's servers. Shopify is our e-commerce platform and hosts our online store. Your data may be transferred and stored outside of Europe, including in Canada and the United States, in accordance with applicable data protection laws and Shopify's Data Processing Addendum.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax and accounting records).

7. Sharing Your Data

We share your data with:

  • Shopify: Our e-commerce platform provider. Learn more at Shopify's Privacy Policy
  • Payment processors: To process transactions securely
  • Shipping providers: To deliver your orders
  • Service providers: Who help us operate our business (analytics, marketing, customer support)

We do not sell your personal data to third parties.

For customers in certain regions, your activity on our store may be shared with Shopify to provide enhanced services, including personalized experiences and relevant advertising. You can opt out or object to this processing at https://privacy.shopify.com.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), UK, or Switzerland, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we use your data
  • Data portability: Receive your data in a structured format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent for marketing or cookies at any time

To exercise these rights, contact us at [your email]. You also have the right to lodge a complaint with your local data protection authority.

9. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through our cookie banner or your browser settings. For more information, see our Cookie Policy.

10. Marketing Communications

With your consent, we may send you marketing emails about our products and promotions. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

11. International Data Transfers

Your personal data may be transferred to and processed in countries outside the EEA, including Canada and the United States. These transfers are protected by appropriate safeguards, including Shopify's Data Processing Addendum and standard contractual clauses.

12. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

13. Contact Us

For questions about this privacy policy or to exercise your rights, please contact us at:
Email: [Your email address]
Address: [Your business address]